Dakovo Hrast d.o.o
Petra Preradovića 217
Dakovo, Croatia.
OIB (VAT): 47347730721

The Company processes personal data of data subjects only when there is a clearly defined legal basis for it – contractual relationship, consent of the data subject, legitimate interest, or legal obligation.

Use of the Website djakovo-hrast.hr
Dakovo Hrast d.o.o (the Company) respects the privacy of visitors to the website djakovo-hrast.hr and collects only the personal data that data subjects voluntarily provide for the purposes of responding to inquiries/requests (inquiry for an offer/job, CV, assistance, etc.).
When using this website, the Company may store certain information on the data subject’s computer through cookies. Cookies are information stored on a personal computer at the time of browsing the website, which makes the website easier to use by saving settings (such as language or address) and reactivating them the next time the website is accessed.
This allows the website to display information tailored to the needs of the data subject.

What Personal Data We Collect and Why
Data Controller
Dakovo Hrast d.o.o, VAT: 47347730721, is the data controller of your personal data.
The Privacy Policy applies to all personal data of users that we collect and process, either directly or through our partners.
Personal data is any information relating to an identified or identifiable natural person.
Data processing is any operation performed on personal data, such as collection, storage, use, access, and transfer of personal data.
This Policy does not apply to anonymous data. Anonymous data is data that cannot be linked to a specific natural person.

How We Collect Your Personal Data
We process your personal data, among other things, in the following cases:
 ·  If you contact us directly, e.g., through the website to request information about our products or to make a product complaint.
 ·  If you respond to our direct inquiries or campaigns by entering data online on our website.
 ·  If other business partners have provided us with your personal data in a permitted manner. 
 ·  If we have obtained your personal data from other sources (e.g., from business address intermediaries).
 ·  If you provide data on behalf of another person, you must ensure that this person is familiar with this privacy policy before doing so. If you are under 16 years of age, please do not provide us with any data without parental or guardian consent.
Please help us keep your data up to date by notifying us of any changes to your contact details or preferences.

What Data About You Can Be Collected
We may collect the following types of data about you:
 ·  Contact Information ► name, title, address, contact number, email address, fax number.
 ·  Product Information ► information about the purchased or desired product.
 ·  Website Usage ► how you use our website, including information collected through cookies and other tracking technologies.

How Your Data May Be Used
The use of personal data in accordance with EU data protection regulations must be justified based on one of the legal “grounds,” and we are required to specify the grounds for each use of personal data in this policy.

Justification for Use: Consent, Legitimate Interest.
Legitimate Interest: This processing is based on the legitimate interest of Dakovo Hrast d.o.o to provide information about its activities, products, and services offered on the market. The fundamental rights and freedoms of existing and potential customers/suppliers/employees are weighed against the interest of Dakovo Hrast d.o.o to process personal data for the stated purpose.
Choice: Consent for direct marketing can be withdrawn at any time. The customer may also object to the processing of data for the above purpose.

Justification for Use: Contract Performance, Legitimate Interests.
Legitimate Interest: This processing is based on the legitimate interest of Dakovo Hrast d.o.o to promote its products, expertise, work quality, machinery, equipment, and references. The fundamental rights and freedoms of data subjects are weighed against the company’s interest in processing customers’ personal data for the stated purpose.
Choice: The data subject may at any time object to the processing of their personal data based on their specific situation.
Dakovo Hrast d.o.o is subject to the laws of the Republic of Croatia and is obliged to comply with them. This includes providing your data to law enforcement authorities, regulatory and judicial bodies, and third parties in connection with proceedings or investigations anywhere in the world where required. Where permitted, we will directly notify you of such a request or inform you before responding unless it could impact the prevention or detection of a crime.
Providing personal data to comply with binding requests for your data constitutes a legal obligation depending on the specific request.

Transfer to Third Parties
Personal data may be transferred within the Dakovo Hrast d.o.o group exclusively to provide you with better and more adequate information about products.
The privacy of your data is permanent, and the Company takes all necessary measures to protect it following applicable regulations and best practices. We process personal data securely, including protection against unauthorized or unlawful processing and loss.
All your data is stored on our secure servers and secure servers of our subcontractors or business partners (or secure printed copies) and is accessed and used in accordance with our security policies and standards (or equivalent standards of our subcontractors or business partners).

How We Protect the Security of Your Data
We use various security measures, including encryption and authentication, to protect and maintain the security, integrity, and availability of your data.
Among other things, we use the following measures:
 ·  Strictly limited personal access to your data on a “need to know” basis and exclusively for the purpose you are informed about,
 ·  Secure transmission of collected data,
 ·  Setting up firewalls on IT systems to prevent unauthorized access, and
 ·  Continuous monitoring of IT system access to detect and prevent misuse of personal data.

How Long We Retain Your Data
We store and process personal data only as long as necessary to fulfill a specific legitimate purpose unless a longer retention period is provided for a particular purpose by applicable regulations. In the case of marketing consent, data is retained as long as the consent is not withdrawn. In the case of rejected offers, where no marketing consent is given, data related to the offer is retained for one year, and if you request deletion, it will be deleted immediately.
Personal data that is no longer needed is either irreversibly anonymized or securely destroyed.

How to Contact Us, Your Data Protection Rights, and Your Right to Complain to the Data Protection Authority
If you have any questions regarding the use of your data, please contact us via email:
Email: info@djakovo-hrast.hr
You have the right to:
 ·  Request that we provide you with additional information on how we use your data,
 ·  Provide you with a copy of the personal data you have given us,
 ·  Receive your personal data in a structured, commonly used, and machine-readable format and – where technically possible – transfer that data to another data controller without hindrance if the processing of your data is based on your consent and carried out by automated means,
 ·  Request that we update any inaccuracies in the data we have,
 ·  Request that we delete any data for which we no longer have a legal basis for use,
 ·  In cases where processing is based on consent and concerning any direct marketing, withdraw your consent with effect for the future so that we cease such specific processing,
 ·  Object to any processing [including profiling] based on legitimate interest due to your specific situation unless the reasons for such processing outweigh the right to data protection,
 ·  Request that we restrict the way we use your data, e.g., while an objection is being processed.
Your use of these rights is subject to certain exceptions to protect the public interest (e.g., prevention or detection of crimes), our interests (e.g., legal obligations), or the rights and freedoms of others. If you exercise any of these rights, we will check the validity of your request and respond without delay, and no later than within one month. In complex cases, or in case of receiving a large number of requests, this period may be extended by an additional two months, about which we will notify you.
Đakovo Hrast d.o.o will process your data lawfully and securely. If you believe your data is being handled unlawfully and cannot resolve it with us, you have the right to file a complaint with the Supervisory Authority (Agency for Personal Data Protection – AZOP).

Processing of Personal Data for Marketing Purposes
Đakovo Hrast d.o.o processes personal data of data subjects for marketing communication and market research purposes solely based on prior consent. Consent for marketing communication can be withdrawn at any time by sending an email to info@djakovo-hrast.hr.

Open Job Applications
Personal data provided through open job applications is processed solely for the purpose of conducting the selection process in recruitment and is retained for two years.

Recipients of Personal Data
Đakovo Hrast d.o.o will forward the personal data of data subjects to other recipients only based on legal obligation or a justified request from a competent authority. Data may also be transferred to trusted partners to provide customer support, maintain IT systems, or similar services provided by a third party.

To manage the cookies and similar technologies used (tracking pixels, web beacons, etc.) and related consents, we use the consent tool “Real Cookie Banner”.

The legal basis for the processing of personal data in this context are Art. 6 (1) (c) GDPR and Art. 6 (1) (f) GDPR. Our legitimate interest is the management of the cookies and similar technologies used and the related consents.

The provision of personal data is neither contractually required nor necessary for the conclusion of a contract. You are not obliged to provide the personal data. If you do not provide the personal data, we will not be able to manage your consents.